The right access for every team member.
As your team grows, you need control over who can do what. Servio provides role-based access control and audit logging so you maintain security and accountability without slowing down operations.
Controlled access. Full accountability.
Not everyone on your team needs the same level of access. Servio lets you define roles and assign appropriate permissions — from full administration to view-only access.
Administrator
Full access to workspace settings, branding, catalog, bookings, and team management.
Operator
Manage bookings and update statuses without access to workspace configuration.
Viewer
Read-only access to bookings and reports for oversight without modification rights.
Every action. Logged.
Audit logs provide a complete record of what happened, who did it, and when. Essential for compliance, dispute resolution, and operational oversight.
Recent Activity
Booking #47 updated to Confirmed
by Admin
New service "AC Installation" added
by Admin
Booking #45 updated to Completed
by Operator
Team member invited
by Admin
Why access control matters for service businesses.
Growing teams
When you move beyond a single-person operation, not everyone should have full administrative access. Define appropriate boundaries.
Regulated industries
Some industries require audit trails. Servio provides logging of actions for compliance and oversight.
Multi-location operations
Location managers need access to their workspace without visibility into other workspaces or central configuration.
Frequently asked questions
Can I control what team members can see and do?
Yes. Servio provides role-based access control that allows you to assign different permission levels to different team members, ensuring everyone has access to what they need and nothing more.
Does Servio keep audit logs?
Yes. Servio maintains audit logs of actions taken within each workspace, providing accountability and traceability for growing teams and regulated industries.
Can I have multiple administrators?
Yes. You can assign multiple users to different roles within a workspace, supporting team-based operations without compromising security.
Ready to see how it works for your business?
Book a personalized demo and we'll show you Servio in action.