Workflow Software for Accounting Firms Every engagement runs the same way, every time.
Build engagements from reusable workflow templates. Stages advance only when every mandatory task is complete, so nothing ships half-finished and no review step gets skipped under deadline.
How an engagement actually runs
A job is not a to-do item with a due date. It is an instance of a process your firm defined, and the platform holds it to that process.
- Stage 01
Template
Your firm defines the workflow once — its stages, the tasks in each, which are mandatory, which role each is assigned to, and what job status a stage maps to.
- Stage 02
Instantiate
Creating a job for a client builds every stage and task from that template and generates a unique job code in the form entity-jobtype-yearmonth-sequence.
- Stage 03
Assign
Jobs and individual tasks are assigned to partners, managers and accountants, and each assignee is notified. Tasks can also be assigned to the client.
- Stage 04
Gate
The stage advances only when every mandatory task in it is complete. Optional tasks are guidance and never block progress.
- Stage 05
Wait on client
Assigning a task to the client moves the job to Waiting on Client automatically. It returns to In Progress the moment no client tasks remain.
- Stage 06
Complete
A completed job locks against changes. Only a Manager or Administrator can reopen it, and the reopening is written to the audit log.
What you can build into a workflow
Workflow templates are entirely yours to define — the platform ships the mechanism, not an opinion about how a corporate return should be prepared.
Stages and tasks
Any number of stages, each with its own task list, ordered the way your firm actually works.
Mandatory flags
Mark the tasks that must be complete before the stage can advance. Everything else stays advisory.
Assignee roles
Each task carries the role responsible for it, so assignment is a property of the process rather than a habit.
Role-restricted completion
Lock a task so only a specific job role or an administrator can tick it off — review steps stay real.
Status mapping
Map each stage to a job status, so the pipeline view reflects where work genuinely is.
Client tasks
Tasks assigned to the client surface in their portal and move the job to Waiting on Client.
Recurrence
Monthly, quarterly or annual recurrence raises the next instance from the same template.
Dependencies
A job can be blocked until a prerequisite job is complete — self-reference and simple cycles are rejected.
Cancellation with cause
Cancelling requires a reason. A job that never started is removed; anything further along is retained for the record.
The rules the platform will not let you break
These are enforced by the application rather than written in a procedures document nobody opens.
A stage cannot advance while any mandatory task in it is incomplete.
A completed job is locked against changes; only a Manager or Administrator can reopen it.
A job that depends on another cannot start until the prerequisite job is complete.
A job cannot depend on itself, and simple circular dependencies are rejected at creation.
Cancelling a job requires a reason. A job that has not started is removed entirely; any other job is retained for history.
A task restricted to a job role can only be completed by that role or an administrator.
A recurring job must specify a frequency and a next date no earlier than tomorrow.
Frequently asked questions
What stops a job from skipping a review step?
Can a task be reserved for a specific role?
How do recurring engagements work?
What happens when a job is complete?
Can one engagement depend on another?
Can we set jobs up in bulk at the start of a season?
Explore the platform
- Time & BillingTime capture, approval, WIP ledger, invoicing, quotes and financial periods
- Client PortalSecure per-client access to jobs, documents, invoices, quotes and messaging
- Document ManagementCentral store, versioning, document requests, malware scanning and text extraction
- Automation & SLANo-code automation rules, per-job-type SLA targets, warnings and escalation
- Capacity PlanningAvailability, workload forecasting, utilization thresholds and load balancing across staff
- Reporting & AnalyticsWIP, aged receivables, realization, profitability and utilization reporting
- Security & Access ControlRole permissions, per-user data scopes, visibility rules and an immutable audit log
- Solo & Small FirmsReplace the folder-and-spreadsheet stack without a six-month implementation
- Growing FirmsStandardised workflows, approval gates, SLA targets and per-team data scopes
- Multi-Entity FirmsPer-entity branding, invoice numbering, tax defaults and job codes under one firm
- Switching PlatformsStaged CSV import with review at each step, including CCH iFirm exports
See Praxio on your own engagements.
Book a walkthrough and we'll configure it around the way your firm actually works — your engagement types, your review steps, your billing model.