Online booking software for facility management companies.
Tenants and property managers need an easy way to request maintenance. Servio gives you a branded portal that captures structured requests around the clock — replacing phone calls, emails, and spreadsheet tracking.
What gets in the way today.
After-hours request loss
Maintenance emergencies don't wait for business hours. Calls and emails get lost when your office is closed.
Unstructured communication
Tenant requests arrive through phone, email, WhatsApp — with varying levels of detail and urgency.
Tracking across properties
Managing requests across multiple properties with spreadsheets creates gaps and delays.
Professional expectations
Property managers expect structured communication — not informal messaging threads.
How Servio helps.
24/7 request capture
Tenants submit structured maintenance requests anytime — urgent or scheduled.
Branded portal per property
Each property or client can have its own branded workspace with relevant services.
Structured service catalog
Define maintenance categories so requests arrive with the right information.
Full lifecycle visibility
Track every request from Pending through Completed — nothing falls through.
Instant notifications
Know immediately when a new request arrives, even at night.
Multi-property support
Manage multiple properties from one platform with independent portals.
Markets we serve
Available in 8 Gulf markets. Each market page covers local currency, tax treatment, business week and demand seasonality.
Related features
Frequently asked questions
How does Servio work for facility management?
Can tenants submit requests without creating an account?
Can we manage multiple properties or locations?
See how Servio works for your business.
Book a demo and we'll show you a portal configured for your industry.